End-to-End WhatsApp Assisted Commerce Journey
1. Conversation
2. Discovery
3. Cart
4. Identification
5. Sales Order
6. Payment / COD
7. Inventory Lock
8. Packing
9. Dispatch
10. Tracking
Conversations
KA
Karthik Raja
AI Automation Active+91 94421 88990ST Courier & India Post Integrated • 24h Window Active
Vanakkam! Hair fall control ku nalla herbal shampoo combo irukka?
11:04 AM
Vanakkam Karthik ji! 🌿 Hair fall-ah control panni roots-ah strengthen panna namma authentic **21 Herbal Hair Oil** (₹450) and **21 Herbal Shampoo** (₹220) best combination. Idhula Bringharaj, Hibiscus, Amla extract irukku. Ungalukku combo cart-la add panna sollatuma? ST Courier moolama Coimbatore-kku 24 hours-la vandhurum! 📦
11:05 AM
Aama add pannunga. Total price ethana varum with shipping?
11:06 AM
Ask as Customer:
Try Inbound:
Gemini AI Engine
gemini-3.8-flashLatency340 ms
LanguageTanglish
Confidence96%
Current Operational State
AUTOMATION_ACTIVEAutonomous AI
Gemini 3.8 Flash automatically executes controlled ERP tools and replies to customer queries.
Detected Customer Intent
CONCERN_HAIR_FALL
Staff AI SuggestionAuto-Generated
Vanakkam! Hair fall control panna namma authentic 21 Herbal Hair Oil (₹450) & 21 Herbal Shampoo (₹220) romba effective-ah irukkum. Bringharaj, Hibiscus, Amla extract la seithadhu. Cart-la add pannatuma? 🌿
ERP Safety Gates Enforced
Truthful InventoryCentral WH: 0 units (Truthful)
Courier PreferenceST Courier / India Post
Unconfirmed Pricing Gate4 SKUs Shielded
Payment Verification GateZero Auto-Paid
Privacy SafeguardModel Reasoning Discarded